FAQ

Important Information

Frequently Asked Questions

Are pets allowed on the property?

Yes, pets are allowed for an additional fee of 40 PLN per night per pet.

Is there a restaurant on the property?

Yes, the restaurant is open during the winter season. During the warmer months, only breakfast is served for our guests.

Is parking available on the property?

Yes, there is a parking area in front of the property reserved exclusively for our guests.

Is there a ski storage room available?

Yes, it is available for our guests and included in the price of the stay.

Is there a tea/coffee making set in the room?

This amenity is not available in the room, but guests can enjoy unlimited coffee and tea in the restaurant included in the price of their stay.

Is there a refrigerator in the room?

The rooms are not equipped with refrigerators.

Is there a hairdryer in the room?

Yes, there is a hairdryer in every room.

What if I arrive early? Can I leave my luggage on the premises?

Yes, there is a place on the premises to store guests’ luggage.

Can I arrive before the official check-in time or stay past the check-out time?

Please contact the staff in advance.

What services can I expect at the property?

Guests can use the following services included in the price of their stay: parking, sauna, jacuzzi, fitness room, children’s playroom, ski storage, and Wi-Fi.

Am I allowed to smoke cigarettes on the property?

Smoking cigarettes and tobacco products is strictly prohibited on the property.

Can I have breakfast earlier than the official breakfast time?

Such requests are considered on an individual basis. Please contact the staff.

Can I receive an invoice for my stay at the property?

Yes, please inform us when booking your stay.

I want to extend my stay. Is that possible?

Such requests are considered on an individual basis. Please contact the staff.

What time does the check-in and check-out time start and end?

The hotel day starts at 4:00 PM and ends at 10:00 AM.

What is the amount of the local/tourist tax?

In 2024, it is 4.50 PLN per person per night and is collected in cash upon check-in at the property.

Does the property offer Wi-Fi in the rooms?

Yes, free Wi-Fi is available for our guests at the property.

How far is the property from the nearest ski lift?

The property is located by the W3 ski lift, which features modern six-person heated chairs.

What do the abbreviations BB and HB mean?

BB stands for “bed and breakfast,” which means that in addition to accommodation, guests receive breakfast included in the price.
HB, or “half board,” means that the price of the stay includes both breakfast and dinner.